Help Center
Answers for buyers and sellers.
Quick guidance for using Car Trader on the web and in the mobile app.
Getting started
How do I create an account?
Download the app, complete onboarding, and sign in with email, Apple, or Google.
Why does Car Trader use my location?
Location helps show vehicles closer to you. The public website can use browser location or an approximate IP location for sorting.
Buying vehicles
How do I contact a seller?
Open a vehicle and use the app to contact the seller securely.
Can I save a vehicle?
Yes. Use the Car Trader app to save cars and manage your watchlist.
Selling vehicles
How do I post a vehicle?
Create the listing in the mobile app, where you can add photos and vehicle details.
Why is my listing pending?
Listings are reviewed before they become visible to the public. Check app notifications for updates.
Account
Can I delete my account?
In the app, open Settings and choose Delete Account. If you cannot access the app, send a request through Contact Support.
Still need help?
Contact Car Trader support.
We can help with account, listing, and app questions.